Company · Support

Help, whenever you need it.

Account assistance, onboarding help, and a live look at system status, plus a community of traders and a team that actually answers.

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01 · Section

Ways to get help

Help center

Guides, onboarding, and answers to the most common questions.

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Email support

Account, billing, and technical help from the TradeCafe team.

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Community

Connect with other traders and the team inside VITchat.

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System status

Live status of the signal engine, execution layer, and venues.

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02 · Section

Common questions

Open the Terminal, go to Connect, and choose an exchange (API keys), a TradFi broker, or a Web3 wallet. Exchange keys should be scoped to read and trade only, never withdrawals.
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